Order Booker Job at Lahore Adda Plot

Location: Lahore Adda Plot, Pakistan (On-site)
Experience: Entry-Level to Mid-Level (Experience in Order Processing a Plus)
Employment Type: Full-time
Open Positions: 1
Application Deadline: Open until filled

Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? Do you have a knack for keeping things organized and ensuring every order is handled with precision? If you’re passionate about seamless operations and exceptional service, we’re excited to invite you to join our team as an Order Booker in Lahore Adda Plot! This full-time, on-site role is perfect for someone who loves the satisfaction of turning orders into happy customers, all while contributing to a dynamic team.Order Booker Job

About Us

Orbit industries is a thriving organization dedicated to delivering top-notch products and services to our valued customers in Lahore and beyond. Based in the bustling Lahore Adda Plot area, we specialize in [e.g., retail, distribution, or e-commerce—insert specific industry if known], where efficiency and customer satisfaction are at the heart of everything we do. Our commitment to excellence drives us to maintain high standards in order management, inventory control, and team collaboration. As we continue to grow, we’re looking for proactive individuals like you to help us keep our operations running smoothly and our customers coming back for more.

At Orbit industries, we foster a supportive, team-oriented culture that values initiative, open communication, and continuous improvement. Joining us means becoming part of a workplace where your contributions directly impact our success and where opportunities for growth are plentiful.

The Role: Order Booker

The Order Booker will be the backbone of our order fulfillment process, ensuring every customer request is processed accurately and delivered on time. This on-site role in Lahore Adda Plot involves close coordination with sales, warehouse, and customer service teams to maintain seamless operations. From recording orders to resolving issues, you’ll play a key part in keeping our supply chain efficient and our customers delighted. This position is ideal for organized professionals who enjoy problem-solving and interacting with people.

Key Responsibilities

• Order Processing: Accurately record, process, and fulfill customer orders using order management software, ensuring all details are captured correctly.
• Inventory Monitoring: Track inventory levels in real-time, alerting teams to low stock and coordinating restocks to prevent delays.
• Record Maintenance: Maintain detailed and up-to-date records of all customer orders, including tracking statuses and updates for transparency.
• Team Coordination: Collaborate with sales representatives to confirm order details and with warehouse staff to schedule pickups and deliveries.
• Customer Service: Respond promptly to customer inquiries via phone, email, or in-person, resolving order-related issues with empathy and efficiency.
• Issue Resolution: Identify and troubleshoot discrepancies in orders, such as pricing errors or delivery delays, to ensure customer satisfaction.
• Reporting: Generate regular reports on order volumes, fulfillment rates, and inventory status to support data-driven decisions.
• Process Improvement: Suggest ways to streamline order management workflows, leveraging analytical skills to enhance efficiency.

This role offers a hands-on opportunity to develop your skills in order management while making a direct impact on daily operations.

Who We’re Looking For

We’re seeking a reliable and enthusiastic professional with strong organizational skills and a customer-first mindset. The ideal Order Booker is someone who can juggle multiple tasks, communicate effectively, and work collaboratively to achieve team goals. Here’s what we’re looking for:

Requirements

• Education: High school diploma or equivalent; a Bachelor’s degree in Business Administration, Supply Chain, or a related field is a plus.
• Experience: Entry-level welcome; experience in order processing, customer service, or administrative roles is preferred.
• Skills:
  • Strong analytical skills to monitor trends and identify potential issues in order data.
  • Excellent communication skills, both verbal and written, for interacting with customers and teams.
  • Proficiency in order management software (e.g., ERP systems like SAP or QuickBooks) and Microsoft Office Suite.
  • Solid understanding of order fulfillment processes and basic inventory principles.
  • Ability to handle high-volume tasks with accuracy under tight deadlines.
• Personal Qualities:
  • Exceptional organizational and time-management skills to prioritize effectively.
  • Team player who thrives in a collaborative, fast-paced environment.
  • Proactive problem-solver with a positive attitude toward customer interactions.
  • Detail-oriented with a commitment to accuracy and quality.

Nice-to-Haves

• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) for order tracking.
• Experience in the retail, logistics, or distribution industry.
• Basic knowledge of Lahore’s local logistics and delivery networks.
• Certification in supply chain management or customer service.
• Proficiency in additional tools like Google Sheets for reporting or CRM software for customer tracking.

If you’re excited about ensuring flawless order experiences and growing your career in operations, this role is a great fit.

Why Join Us?

At Orbit industries, we value our team’s hard work and dedication, offering a rewarding environment where you can thrive. Here’s what sets us apart:

• Competitive Compensation: A market-aligned salary package, typically PKR 40,000–60,000 per month for similar roles in Lahore, based on experience.
• Professional Development: Opportunities for training in advanced order management tools and career progression into senior operations roles.
• Supportive Culture: A collaborative team environment with regular feedback and recognition for your contributions.
• Work-Life Balance: Full-time role with standard hours, plus perks like health benefits and team-building events.
• Impactful Role: See the direct results of your work in happy customers and efficient operations.
• Growth Opportunities: As we expand in Lahore Adda Plot, there’s room to take on more responsibilities and advance.

We prioritize employee well-being, fostering a positive workplace that encourages innovation and teamwork.

How to Apply

Ready to book orders and boost our success? We’d love to connect! To apply, please submit your resume and a brief cover letter explaining your interest in the role and relevant experience. Highlight any examples of how you’ve handled customer orders or improved processes in past positions.

Apply Now:
Email your application to hr@[companydomain].com or contact us via WhatsApp at +92 311 8816565 (if available).

Share this with a friend who excels at organization! We’re eager to welcome an Order Booker who shares our passion for excellence.