Jazz Jobs 2025 Commercial Experience Executive

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Introduction

Looking to start your career with Pakistan’s leading telecom company? Here’s your chance! Jazz is hiring Commercial Experience Executives on a 6-month contractual basis in Rahim Yar Khan.

This role is all about customer experience, problem-solving, and sales. If you’re good with people, enjoy working in a fast-paced environment, and want to join a company that values diversity and innovation, Jazz has the perfect opportunity for you.

About Jazz

Jazz is Pakistan’s No. 1 digital communication company, serving more than 70 million customers. But Jazz is more than just a telecom operator—it’s a lifestyle enabler that provides cutting-edge digital solutions, seamless connectivity, and world-class customer services.

Here’s what makes Jazz stand out:

  • Diversity & Inclusion: Jazz is an equal-opportunity employer. Gender, background, or beliefs—none of it matters here. What matters is talent.
  • Employee Growth: With continuous training and development programs, Jazz ensures its employees grow personally and professionally.
  • Customer-First Culture: At Jazz, everything revolves around providing the best customer experience.

By joining Jazz, you’ll be part of a company that is shaping the future of Pakistan’s digital economy.

The Role: Commercial Experience Executive

So, what exactly does a Commercial Experience Executive (CEE) do?

Think of yourself as the face of Jazz at the Experience Center. You’ll be the first point of contact for customers walking in, guiding them, solving their issues, and making sure they leave with a smile.

This isn’t just about answering questions—it’s about building relationships, upselling services, and retaining loyal customers.

Key Responsibilities

As a Commercial Experience Executive, your day-to-day responsibilities will include:

  • Customer Greeting & Guidance: Welcome customers at the Experience Center and make them feel valued.
  • CRM Expertise: Learn and use Jazz’s CRM systems and portals for smooth operations.
  • Query Handling: Resolve customer queries efficiently while maintaining top-quality service.
  • Upselling & Retention: Promote Jazz products, upsell new services, and work on customer retention.
  • Complaint Resolution: Take ownership of issues, follow up with stakeholders, and ensure timely resolution.
  • Time Management: Minimize waiting and service times to improve customer experience.
  • Team Coordination: Work with other departments to ensure issue closure and consistency.
  • KPI Achievement: Meet targets for sales, service, and customer satisfaction every month.
  • Stay Updated: Keep yourself informed about new Jazz products, offers, and promotions.

Requirements

To apply for this role, you’ll need:

  • Education: At least a Bachelor’s degree (Business, IT, or relevant fields preferred).
  • Skills:
    • Excellent communication & interpersonal skills
    • Strong sales and service expertise
    • Hands-on with Microsoft Office and email communication
    • Knowledge of telecom products and customer management systems
    • Stakeholder management and problem-solving abilities
  • Flexibility: Willingness to work in shifts as per business needs.

Location & Duration

📍 Location: Rahim Yar Khan
⏳ Contract: 6 Months (Contractual Role)
📅 Last Date to Apply: 26th September, 2025

Salary Range (Estimated)

Although Jazz has not disclosed the exact salary, based on market research and past roles, you can expect:

💰 PKR 45,000 – 65,000 per month (depending on skills and experience).

Additional benefits may include:

  • Performance-based incentives
  • Exposure to customer experience management in Pakistan’s top telecom company
  • Networking and learning opportunities for career growth

Benefits of Working at Jazz

Here’s why joining Jazz is a great decision:

✅ Professional Growth: Learn directly from experts in customer management and telecom operations.
✅ Diversity & Inclusion: Work in an environment that celebrates and supports differences.
✅ Visionary Leadership: Be part of a company that is shaping Pakistan’s digital transformation.
✅ Continuous Learning: Regular training sessions to upgrade your skills.
✅ Impactful Work: Directly influence customer satisfaction and brand loyalty.

Why Should You Apply?

This role is perfect for you if you:

  • Enjoy interacting with people
  • Have a passion for sales and customer service
  • Want to build a career in telecom or customer experience management
  • Are looking for a stepping stone into bigger roles within Jazz

Future Career Growth

Starting as a Commercial Experience Executive can lead to advanced roles like:

  • Commercial Experience Manager
  • Regional Sales Manager
  • Customer Operations Lead
  • Business Development Executive

In short, this role gives you the skills, exposure, and network to grow your career in Pakistan’s booming telecom industry.

How to Apply

Follow these simple steps to apply for Jazz Jobs 2025:

  1. Visit the official Jazz Careers portal: Jazz Careers
  2. Search for Commercial Experience Executive – Rahim Yar Khan.
  3. Create your profile and upload your latest CV.
  4. Apply before the deadline: 26th September, 2025.

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