Customer Support Representative Job 2025 Rawalpindi

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If you are a fresh graduate or an early-career professional looking to launch your career in customer support, here’s your chance! Customer Support Representative Job 2025. Translation Empire PK is offering an exciting opportunity for Customer Support Representatives to join their team in Rawalpindi, DHA Phase 1 (Sector F).

This role is ideal for motivated individuals who want to grow in a global industry that bridges cultures and connects people through languages. Whether you are passionate about delivering excellent service to clients or assisting in interpreter recruitment for the UK, this job could be the breakthrough you’ve been waiting for in 2025.

About Translation Empire PK

Translation Empire PK is part of a global organization that specializes in breaking language barriers worldwide. The company plays a vital role in ensuring smooth communication across cultures by providing interpreting, translation, and support services.

As an employee, you will not just be joining a local team but also becoming part of a network with international exposure. This is an excellent opportunity to grow your skills in customer service, recruitment, and coordination while contributing to a meaningful cause.

Job Overview

The Customer Support Representative (Onsite) role is a full-time position based in Rawalpindi, designed for both fresh graduates and early-career professionals. You don’t need prior experience—just strong communication skills, adaptability, and a proactive attitude.

Depending on your interest and the company’s requirements, you will either:

  • Manage client interactions to ensure high customer satisfaction.
  • OR support the recruitment and onboarding of interpreters for the UK.

Key Responsibilities

As a Customer Support Representative at Translation Empire PK, you will:

  • Handle incoming and outgoing calls with professionalism.
  • Provide prompt resolutions to customer inquiries.
  • Maintain accurate logs of communications with both clients and interpreters.
  • Collaborate with internal departments for efficient service delivery.
  • Ensure performance targets and KPIs are consistently met.
  • Assist in recruitment and onboarding tasks where required.

Who Can Apply?

This role is open to motivated individuals who are eager to learn and grow.

Eligibility requirements include:

  • Proficiency in English (spoken and written).
  • Problem-solving mindset with adaptability.
  • Basic computer literacy and comfort with digital tools.
  • Fresh graduates are encouraged to apply (experience in customer support or recruitment is a bonus).

Salary & Benefits

One of the key highlights of this opportunity is its competitive compensation package.

  • Salary: PKR 40,000 – 60,000 per month (negotiable based on experience).
  • Performance-based commissions for high achievers.
  • Paid opportunities for career development and growth.
  • Supportive and professional work environment.

💡 Did you know? According to Glassdoor Customer Service Salaries in Pakistan, the average salary for a customer service role in Pakistan ranges between PKR 35,000 – 65,000. Translation Empire PK offers a competitive edge within this market.

Shift Timings

The company offers flexible shift options across 5 working days per week:

  • Female Shifts: 12 PM – 9 PM OR 1 PM – 10 PM.
  • Male Shifts: 3 PM – 12 AM / 4 PM – 1 AM / 5 PM – 2 AM.

This flexibility makes it easier to align with international clients and ensure maximum support availability.

Why Join Translation Empire PK?

Joining Translation Empire PK means becoming part of an organization that values:

  • Global Impact: Contribute to bridging communication gaps across cultures.
  • Career Growth: Build long-term professional skills in customer support, recruitment, and coordination.
  • Supportive Team Environment: Learn from mentors and colleagues who guide your career path.
  • Performance Recognition: Earn competitive salaries and performance-based commissions.

How to Apply

Applying for this role is simple.

📧 Send your CV to: Mahnoor.abid@empire-groupuk.com
📱 Or WhatsApp your application to: +92 348 0890755

Don’t miss this opportunity to begin your journey in the global customer service industry with a company that values both people and purpose.

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Final Thoughts

The Customer Support Representative Job 2025 in Rawalpindi (Translation Empire PK) is more than just a call center role—it’s a career path with international exposure, growth opportunities, and a chance to make a difference.

With a competitive salary range of PKR 40,000 – 60,000, performance-based bonuses, and professional development opportunities, this role is a great fit for fresh graduates or professionals looking to establish themselves in the customer service industry.

Apply today and step into a career that connects people, languages, and opportunities!

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